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FAQs

OUR BRAND & PRODUCTS

Every person and every pregnancy is unique. We recommend that you seek the guidance of your midwife, doula and/or OB-GYN.

We pride ourselves on providing non-toxic and minimally processed skincare products.  Many of our customers have success using our products on their children, however, we recommend consulting the advice of a pediatrician or dermatologist for the use of young children.

Our products have a shelf life of two years after opening, when stored properly.  To maximize shelf life, keep products in a cool, dry place avoiding direct sunlight.

Depending on the product, our ingredients range from 50-100% organic.

We are committed to animal welfare, therefore our products are cruelty-free and Leaping Bunny certified.

OHA is the root of the word "ALOHA" and translates to mean "Joyous Life Energy".

You can search our site menu based on your specific skin concern, or visit any product page to find out if it's right for your skin type.  We would also be happy to help guide you.  Email us at info@ohaskin.com and we will get back to you with suggestions.

Our products are made in small batches in Seattle, WA.

While it varies by person, generally our products last between 2-6 months.

Sustainability is a top priority for OHA. We are working towards 100% packaging in glass. Currently, we use recyclable plastic bottles for only two products and hope to transition those to glass very soon.

Some of our products contain essential oils and aromatic plant extracts.  Please refer to each product individually for more information about fragrance. 

Yes, it is safe to use natural products if you have allergies and/or sensitive skin. We do however, recommend if these conditions apply to you, that you patch test all new products on the back of your ear or on the inside of your forearm. Let it sit on your skin for twenty-four hours.  If no reaction happens then proceed with caution to apply a dime size amount on one specific area of your face, perhaps on your jawline, on one side of your face. Let that sit for another 24 hours, and if there is no reaction, you should then be able to confidently use the product.

OHA products do not contain SPF. SPF is a man-made component, while OHA products only contain natural occurring
ingredients.

ORDERS, SHIPPING & MORE

Typical delivery to the contiguous 48 states takes up to 5 business days. If you prefer to receive your items sooner, please email us at info@ohaskin.com to arrange expedited shipping for an additional charge. All orders are shipped from Seattle, Washington within 48 hours using FedEx Ground or USPS.

We offer FREE standard shipping on U.S. orders over $50 (before taxes).* Orders under $50 ship for a flat rate of $9. *Orders to Hawaii and Alaska ship USPS for a flat rate of $15.

We currently ship inside the United States.

OHA provides a full refund on all products returned within 30 days of purchase, minus shipping costs incurred by the customer.  Please refer to our returns page for additional information.

Please contact us at info@ohaskin.com and we will work to resolve the issue.

Yes. Please contact us with your business information and inquiry details.

Our subscribers are the first to know about various promotions throughout the year, new products, skincare tips and other exciting things happening at OHA!

We do!  You will receive two samples of your choice with every order!  Samples cannot be returned and are non-refundable.

For over 20 years, we have been dedicated to using only the very best natural ingredients in our products with minimal processing. This ensures our ingredients retain vital nutrients and much of their original life vitality, delivering benefits beyond those available in other organic natural skin care lines.